Stockton Spiritual & Holistic Healing Centre 2019

Privacy Policy

This privacy is to explain how Stockton Spiritual & Holistic Healing Centre will use the personal data we collect from you. It is also to advise you how we comply with the GDPR General Data Protection Register.

 

Your privacy is really important to us and we will NEVER share your details with other third party's or organisations for marketing purposes. We will only share information about you if we are required to by law.

What information do we collect about you?

For subscribing to our mailing list; your email address.

​For therapies and treatments; Your name, address, telephone number, age and date of birth, your GP's contact details. Lifestyle and health questions and details may be recorded (to understand and enable a high standard of care during treatment). 

 

You are well within your rights to refuse to divulge this information, but it may affect our ability to treat you and if we cannot record the minimum information then we may have to refuse treatment. 

​For events and workshops; Your name and contact number and email address. For fire safety and security reasons we keep a register of who our guests are in attendance at our events, this information contains only names.

​How we use your information

For therapies and treatments, you will be given a consultation form to complete to ensure that you are suitable for the treatment and that there aren’t any contraindications to you receiving treatment. (All hard copies are stored in a locked filling cabinet) To make continuous improvements to our services. 

​We do contact you prior to your appointment and afterwards as part of our customer care ethos.

Where permission is granted to communicate via email, text or newsletter to promote our services, new products, new treatments, special events and special offers. As well as any information we feel that may be of interest to you.

​We retain information for 7 years after your last contact or visit to us, after that it is securely destroyed.

​Email Communication

We adhere to the following guidelines in relation to our email communications. 

​Emails will clearly identify Stockton Spiritual & Holistic Healing Centre as the sender. 

​Emails send to you will include the option to unsubscribe to our mailing list so that you don’t receive any future messages.

Links

This privacy policy applies to personal data collected by us. If an email or Site contains links to a third-party site, please be aware that we are not responsible for the content or privacy practices of such site. We encourage our users to be aware when they leave our Site and to read the privacy policy of other sites that collect personal data.

Children

The therapies and treatments that we provide are intended for purchase by persons over the age of 16. Services may only be provided to persons under the age of 16 when the young person is accompanied by a legal guardian.  

​For our Events & Workshops, that is at the discretion of our management team. The general advice we give out is that anyone under the age of 18 has to have authorization from the management team and be in attendance with a consenting adult.

Our Therapists Deanna and Dawn hold a full and clear DBS CHECK. 

 

Security

We endeavor to hold all personal data securely in accordance with our internal security procedures and applicable law.

Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.

Your Rights

​You have a right to:

Request copy/copies of records stored by Stockton Spiritual & Holistic Healing Centre.
Request errors are rectified within one month of requesting this in writing to us.
The right to request records about you are deleted from our internal database and hard copy written notes.

For detailed information about your rights under the GDPR regulations, please see the ICO website. 

 

Changes to the privacy policy

This privacy policy will be regularly reviewed, and any changes will be reflected in the latest version which you can find on this website or by contacting me as outlined below. 

Contact Details

if you have any questions or reason to complain please contact us on 

M:  07738290740

E:  info@stocktonspiritualholistichealingcentre.com

Our Privacy Policy was created on 27/12/2019 and we reserve the right to amend or vary this policy at any time.